If you have any questions, please contact customer service at shop@alperce.pt.

The personal information you provide to Alperce will be used exclusively to allow the basis of operation and guarantee you the best service. Alperce will not share your information with third parties without your consent. You have the right to consult your personal information upon request. If the information is incomplete or incorrect you have the right to edit or delete this information. If you wish to cancel your account at Alperce, please send an email to shop@alperce.pt.

Cookies are used by Alperce in order to enhance your experience while browsing and using the site. The cookie identifies your computer and allows the site to remember your personal settings. Alperce store will not work properly when your cookies are disabled.

The ambition of Alperce is that the site is always operational, however, for technical reasons can not guarantee this. Alperce can not guarantee that all featured products are available at the time you place your order. If the product you requested is no longer available, you will be contacted by e-mail shortly after your order. Due to the color settings of your computer, the colors of the products shown in Alperce’s pictures may differ from their actual colors. Alperce store can not be held liable for any discrepancy.

All prices are quoted in EURO currency. The shipping costs are not included in the price of each product.

Alperce reserves the right to change the prices of products sold. Product prices will be valid during the order processing time.

After placing your order, you have 48 hours to pay or it will be automatically canceled.

Alperce can not be held responsible for any changes in currency or exchange rates applied by any bank when exchanging the EURO in any other currency.

We appreciate any comments you may have about our service. Our goal is to improve it and deal with problems quickly and fairly. If you have any complaints, please email to shop@alperce.pt clearly indicating that you are making a complaint.

Our goal is to respond to your complaint within the shortest time possible.